HomeA&S Motorcycles Shopping FAQOrder ProcessingHow is my order handled when I order off your site?

4.3. How is my order handled when I order off your site?

  1. Receipt: Once you place your order on our site you will receive an email generated by the system indicating that we have received your order information.
  2. Processing: Orders are processed Monday-Friday.  Checking your order, we will review your order information for accuracy, errors, etc. Once this review is done, you will receive another email from us indicating that we have begun processing your order. You will receive another email from us with the status of the items you ordered.
  3. Shipping: Once your order has been processed, it moves to shipping. Once your order has shipped, you will receive another status email from us indicating that your order has shipped. You will also receive another email from FedEx with your tracking number once it's in the FedEx system. Note: There can be a delay of up to two days between the time we ship the products and when the tracking information is available from FedEx's system.

Please make sure that you have added the domains of ascycles.com, ducati-motorcycle-parts.com, and FedEx to your spam/firewall exclusion list so that our communication can get through to you in a timely manner.

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