HomeA&S Motorcycles Shopping FAQOrder ProcessingWhere's My Stuff?

4.1. Where's My Stuff?

The complete order processing flow is detailed in another entry HERE.

Once you place an order with us, you will receive an email informing you that our system has received your order. Typically, except over weekends, you will receive another email informing you that we have processed your order as well as the status of the items you prdered.

Once your package has been picked up and processed by FedEx you will receive an email directly from FedEx with the actual tracking number and a link to check on the status of your package. It can take FedEx several hours once they pick up the day's shipments from out shipping department (which typically happens round 4:00pm PST).

Until you actually get this email from FedEx your packages can not be tracked because they are not in the FedEx system. 

You can also track your package once it's shipped and in FedEx's system by logging into your account, going to your order history and clicking on the appropriate tracking link/button displayed.

Note, non US48 shipments do not ship via FedEx and are thus not able to be tracked via this method. For Canadian orders please call us at 1-916-726-7334 for tracking information. Tracking information is not available for APO/FPO orders. 

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