HomeA&S Motorcycles Shopping FAQReturnsWhat Products Can Be Returned or Exchanged?

2.1. What Products Can Be Returned or Exchanged?

A&S Motorcycles is proud to offer a "no hassle" return/exchange policy as part of our goal of 100% customer satisfaction. There are however a few rules that need to be followed:

Defective Product or Wrong Product Shipped:

If the product you receive is broken, or is not the product you ordered A&S Motorcycles will accept it for an exchange as well as pay the return shipping to get the product back to us, and then get the correct or functioning product back to you.

Product no longer wanted:

If after 30 days of receipt of the products you buy from A&S Motorcycles you are not totally happy with your purchase you can send the product (in unused, like new condition, in original packaging) back to A&S Motorcycles  for a full refund of the product's purchase price or an exchange with the following exceptions:

NO Returns are permitted on Special Order products.

NO Returns are permitted on BMW Painted Body Components/Panels/Fairings.

Products that can only be exchanged for exact replacement:

Products that are older than 30 days, or exhibit obvious signs of excessive use or abuse will not be accepted for refund or exchange.

To process your return or exchange request, please follow the return procedure HERE.

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